HootSuite Ambassador for Asia – Philippines

How to Apply to Become HootSuite Ambassador in Asia

 HootSuite Ambassador – Philippines

Hoot! Exciting news! Today I became one of the Ambassadors for HootSuite in Asia (particularly for Philippines).

I love being an ambassador for products that I really enjoy using (having been an ambassador for Yahoo! Mail and Socialbakers)

How to Apply to Become a HootSuite AmbassadorYou might be wondering what does an ambassador do and what are the benefits.

Below is an outline from Stephanie Wiriahardja (HootSuite’s Global Ambassador Lead), post on what an ambassador does and how you can apply to become one too!

What is the HootSuite Ambassador Program?

The Ambassador Program is a great way to showcase your expertise in both social media and HootSuite. It’s a volunteer role with a minimum commitment of 3 months, best suited for passionate HootSuite users interested in sharing the benefits of HootSuite’s social relationship platform and providing insightful feedback to help improve our products.

As an Ambassador, you will not only have the opportunity to connect with other like minded industry leaders, but you will also be empowered to:

  • Advocate HootSuite’s products and services
  • Share content to your existing networks
  • Provide regional insight and product feedback
  • Create a stronger regional presence for HootSuite both online and offline

What are the Perks?

How to Apply to HootSuite Ambassador ProgramPhoto Credit: HootSuite

  • Education: Access to HootSuite University and a discount towards the Newhouse Advanced Social Media Strategy Certificate.
  • Online Recognition: Gain credibility by adding the position to your work history and by being featured on HootSuite’s social media channels.
  • Exclusivity: Receive special HootSuite swag and have the chance to impact new product developments by sharing your feedback.

Click here to APPLY to become a HootSuite Ambassador for your country.

Looking forward to connecting with other HootSuite Ambassadors!


What Will You Do If You Meet the US Ambassador to the Philippines?

Philip Goldberg in Baguio Selfie

Selfie with the US Ambassador to the Philippines, Philip Goldberg

How would you react when you learn that you would get a chance to meet with someone so important?

Perhaps you’d get nervous and try to get ready for that opportunity.

For the youth of Baguio, they just played it cool when they’ve met the US Ambassador to the Philippines, Philip Goldberg during his visit to the Youth Empowerment for Stronger Communities (YES-C) Program at the CFSPI.

They took out their shining tablets and took pictures of him like pro journalists.

Interviewed and asked him questions like he’s just one of their buddies.

Interviewing the US Ambassador to the Philippines in Baguio

One even had a ‘selfie’ with him.

Philip Goldberg in Baguio Selfie

So, we all took ‘selfie’ with him.  

US Ambassador in Baguio Philippines with Youth

When I say ‘with him’,

I meant with him at the background.

(I thought to myself, I may have not taken a photo with Chelsea Clinton and Melinda Gates during the Women Deliver 3rd Global Conference in Kuala Lumpur Malaysia last year when I attended the said event.

At least I have got the opportunity to have a ‘selfie’ with the US Ambassador to the Philippines, Philip Goldberg)

And I was happy.

Then this happened…

Meeting with the US Ambassador to the Philippines in Baguio City

I was introduced by Eren Joy “Ej” Bautista as one of the “famous bloggers in the Philippines”.

It felt unreal.

US Ambassador Philip Goldberg Meeting with Social Media Consultant Jonha Revesencio

But here’s a photo of that moment…

Social Media Expert Workshop in Baguio and Meeting the US Ambassador Philip Goldberg

 (Special thanks to EJ, Luke and Jay for making this happen!)

What about you..what would you do if you were me? 

Empowering Future Leaders with Workshop on How to Use Social Media to Empower Communities

Emerging Youth Leaders in Baguio Social Media Workshop

71 Emerging Youth Leaders Attended the Youth Empowerment for Stronger Communities (YES-C) Program in Baguio Philippines

Emerging Youth Leaders in Baguio Social Media Workshop

71 emerging youth leaders were gathered in Baguio City to learn about how to use social media to empower communities through a 2-day workshop held at at Consuelo Center for Leadership and Social Innovation, CFSPI Baguio City. (More photo here)

The workshop was part of the Youth Empowerment for Stronger Communities (YES-C) Program organized by the Child and Family Service Philippines, Inc (CFSPI) in partnership with the Embassy of the United States of America – Manila.

Social Media to Empower Communities Workshop in Philippines

The participants were high school students and out-of-school youths of different religion and ethnicity who were gathered together to create a lasting network linking youth leaders with community leaders in Baguio to develop these youth leaders into responsible and productive citizens of their city. (See my previous post on a similar project where I was privileged to be part of the Generation Change Project held in Davao City, Philippines)

Each participant was given access to a tablet to document examples of constructive community leadership and to help support the social media training. They were also taught on how to get started blogging.

Together with Jay de Jesus (the lead facilitator and social media guru) and Luke Meinzen, we’ve discussed about the importance of being response when using online tools such as blogging and social media platforms and how they could best use these platform in expressing themselves and empowering their community. 

Youths Interviewing the US Ambassador to the Philippines – Philip Goldberg

To get started, each group was given an opportunity to meet with the US Ambassador to the Philippine, Philip Goldberg and ask him questions. The participants then shared their thoughts about the interview through their newly created blogs.

US Ambassador Visits Baguio Talks with Youth

In the course of the program, the participants will then submit proposals for community outreach projects. The teams with the best proposal will get a mini-grant which will be awarded at the Youth Summit in Manila at the end of the program.

These types of programs definitely help train, inspire and motivate the youth to think of ways on how they could create change in their society and how they can be catalysts of such change.

(Special thanks to Jay de Jesus for the opportunity,  Eren Joy “Ej” Bautista and all the facilitators and mentors for making the workshop such a success and breeze!)

LBC Express, the Only Asian Brand in the Most “Socially Devoted” Global Brands for the Last Quarter of 2013

Top 10 Brands Who Champion Customer Service on Social Media

Socialbakers, the world leader in social media analytics, has just recently announced the Most Socially Devoted global rankings for the last quarter of 2013.

The quarterly study looks at how well companies are responding to inbound requests made over Facebook and Twitter and sets benchmarks against the top brands, industries, and countries around the world.

The Top 10 Most Socially Devoted Brands Globally (Source: Socialbakers)

Top 10 Most Socially Devoted Brands
The report offers the surprising finding that over half of all social customer care queries are now directed through Twitter. However, Facebook queries still maintain a higher response rate.

It only indicates that customers are growing more and more comfortable using social media channels to interact with brands.

“It’s clear that companies across the board—especially those in service-based industries—are investing more in real-time customer care,” said Jan Rezab, CEO of Socialbakers. “Airline brands such as KLM are setting an example for other service-based industries to follow suit.”

In addition to shorter response times, brands across all industries are increasing their response rates as well, while the number of inbound requests grows.Most Socially Devoted Brands 2013Key findings from the Q4 2013 Socially Devoted report from Socialbakers include:

• 59 percent of all inbound customer requests via social channels are made via Twitter, as compared to 49 percent via Facebook.

• Brands overall are responding 12 percent faster to fan questions over Facebook and Twitter, as compared to Q3 2013.

• The Airline industry has the highest response rate on both Facebook and Twitter; Airlines respond to 76 percent of all in-bound questions on Facebook and 56 percent of those on Twitter.

• The Telecom industry receives the highest number of questions across both channels, with 426,451 questions over Facebook and 523,825 over Twitter during Q3.

LBC Express, Philippines’ and Asia’s Most Socially Devoted Brand Included in the Top 10

It’s nice to note that LBC Express, the Philippines’ leading cargo and freight forwarding company, has been consistently included in the Most Socially Devoted brands globally.

Most Socially Devoted Global Brands in Philippines

The brand does not only champion in maintaining meaningful and timely conversations with its followers (responding to at least 65% of the questions they receive), it was also one of the brands who immediately responded in helping the Typhoon Haiyan survivors by mobilizing and activating their branches to serve as drop-off centers.

These are just some of the global brands who use social media to maintain good relationship with its customers by responding to inbound requests made over Facebook and Twitter and sets benchmarks against the top brands, industries, and countries around the world.

What other brands do you think should be included in the list? Feel free to share them in the comments below!

RC Cola is the Most Engaging Brand in the Philippines on Facebook for December [REPORT]

Most Socially Engaging Brand in the Philippines December

Top Brands on Facebook for December 2013

For our ongoing report from Socialbakers on the top brands on Facebook in the Philippines, below are some of the brands that have gotten the most engagement and top performances on Facebook.

Samsung Mobile – The Brand with the Most Local Fans
Cebu Pacific – The Most Socially Devoted Brand
RC Cola Philippines – The Most Engaging Brand on Facebook

RC Cola Philippines emerged as the most engaging brand on Facebook in the Philippines for the month of December  having 122k total interactions in their most popular post.

Top 5 Facebook Brands with the Most Number of Local Fans

1. Samsung Mobile
3. NESCAFE (Philippines)
4. Starbucks
5. Kitkat

Kit Kat Global and NESCAFE Philippines are consistent in the list of the top 10 brands with the most local fans.

Top 10 Facebook Media Pages with Most Number of Local Fans

1 . Abs-Cbn
2.  MYX Philippines
3 . FHM
4 . ABSCBN News
5 . GMA News

Top 5 Brands by Post Engagement Rate

1. RC Cola Philippines
3. ALPO Philippines
4. Ford Fiesta
5. Batang Bibbo

Top 5 Biggest Industries in Terms of Fans

2. Fashion
3. Electronics (as led by Samsung Mobile)
4. Beauty
5. Retail Food

Top 5 Socially Devoted Facebook Brands

1 Cebu Pacific Air
2 AirAsiaPhilippines
3 Delmonte Kitchenomics
4 Pepsi Philippines

Top 3 Most Popular Posts

1. RC Cola Philippines
2. Globe Telecom
3. ALPO Philippines

Top Brands on Facebook for December